Sixty one Thai tourism products score high marks in Best in Travel 2012 Poll

Posted on August 22, 2012

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Thai tourism destinations, airlines, airports, hotels and spa resorts scored high marks in the Best in Travel 2012 Poll announced by the popular website Smart Travel Asia 2012.

Altogether, a total of 61 Thai tourism industry products were listed in the poll rankings, some in the top ten and others in the top 25. The list was led by Phuket, which was ranked the second-best holiday destination in Asia. Bangkok ranked 4th best city for business and fifth in the top ten holiday destinations in Asia. Ko Samui ranked the 10th best holiday destination in Asia.

Thai Airways International, Bangkok’s Suvarnabhumi Airport and Samui Airport also fared well. An analysis of the poll results also indicated that the award-winning products were located nationwide, including Hua Hin and Chiang Rai.

Commented TAT Governor Suraphon Svetasreni, “We are proud to see so many of our destinations and products scoring highly in these rankings. It clearly shows that the determined effort made by our entire industry to upgrade quality is paying off and getting global recognition.”

Announcing the awards, Smart Travel Asia’s Editor-Publisher Vijay Verghese said, “This year (2012) marks the eighth year of our online poll to discern travel preferences among our affluent frequent traveller readers who take over 16 air trips a year.

“The focus of the Best in Travel Poll is to determine which travel brands are sought after and why. The three-month exercise from May to July each year offers insights for our own editorial direction and generates useful comparative research data for hotels and airlines.”

Mr. Verghese said that one interesting finding this year is that affluent travellers by and large first seek trusted brand evaluations online (rather than price), but often fail to find this due to the blizzard of booking engines and sales sites that tend to dominate search results. “Readers clearly state that they will first evaluate a brand before booking it,” he said.

“Another point to emerge is that while affluent travellers make travel decisions online, they do not commonly book online. They go offline to talk to a human being in order to ask questions and personalise the purchase. Business travellers in particular are averse to online bookings as travel circumstances change rapidly and unpredictably. They tend to use their own trusted travel agents or will talk to sales persons at a hotel of their choice. In other words, tracking ‘conversions’ often fails with this elite audience.”

Approximately 70 percent of the voters were based in Asia (largely Singapore, Australia, Hong Kong, India, China, Japan, Malaysia, Thailand, Philippines, and the Middle East), 15 percent in UK/Europe and 15 percent in USA and North America. They recorded an average of 16.22 air trips (up from 15.75) over the past 12 months and earned US$162,134 in household income (up modestly from US$156,716 in 2011).

There was no charge for nomination or any hidden fee. Readers were free to vote for any of thousands of travel products in Asia from Japan to the Middle East.

Here then, are the winners of the SmartTravelAsia.com 2012 BEST IN TRAVEL POLL. These lists of leading “aspirational” brands offer insight into business and leisure travel preferences at the mid to upper end of the market. There were no nominations or limits on whom readers could vote for. There was no charge for nominations or any hidden fee. Readers picked products from thousands of possible choices in Asia.

Singapore Airlines, Voted Best Airline in the world

Best Airines worldwide
WORLDWIDE
2012 Rank 2011 Rank
1. Singapore Airlines 1
2. Cathay Pacific Airways 2
3. Emirates 3
4. Thai Airways International 4
5. British Airways
Malaysia Airlines
7
6
6. Korean Air
Qatar Airways
Virgin Atlantic
6
7
5
7. Qantas 8
8. Air France
Air New Zealand
Jet Airways
10

6
9. Lufthansa 9
10. ANA
Etihad Airways
EVA Air
Hongkong Airlines

9
10

Singapore Airlines, Best Cabin Service worldwide

Best Airlines for in-flight service and cabin crew
WORLDWIDE
2012 Rank 2011 Rank
1. Singapore Airlines 1
2. Cathay Pacific Airways 2
3. Emirates
Thai Airways International
3
2
4. Malaysia Airlines 4
5. Qatar Airways 5
6. Bangkok Airways
Jet Airways
7
5
7. Korean Air 7
8. Asiana Airlines
Silkair
8
6
9. Virgin Atlantic 8
10. Dragonair
EVA Air
9
9

Bali, Best Holiday Destination in Asia

Best Asian holiday destinations
ASIA
2012 Rank 2011 Rank
1. Bali, Indonesia 1
2. Phuket, Thailand 2
3. Hong Kong 3
4. Angkor (Siem Reap), Cambodia
Maldives
Palawan, Philippines
8
5
5
5. Bangkok, Thailand 10
6. Hanoi, Vietnam
Kerala, India
Seoul, South Korea
6
4
7
7. Hoi An, Vietnam
Shanghai, China
7
6
8. Rajasthan, India
Taipei, Taiwan
7
10
9. Goa, India
Langkawi, Malaysia
9
8
10. Koh Samui, Thailand
Penang, Malaysia
Sanya, China
9
9
10

The Fullerton Hotel Singapore, Voted the Best Business Hotel in Asia

Best Asian business hotels
ASIA
2012 Rank 2011 Rank
1. The Fullerton Hotel Singapore 2
2. Four Seasons Hotel Hong Kong 3
3. Island Shangri-La, Hong Kong
Mandarin Oriental, Hong Kong
1
4
4. The Peninsula Hong Kong 4
5. InterContinental Hong Kong 8
6. The Ritz-Carlton Millenia Singapore 5
7. Grand Hyatt Hong Kong 13
8. Four Seasons Hotel Bangkok 9
9. Shangri-La Hotel Singapore 10
10. Park Hyatt Saigon,
Ho Chi Minh City
The Ritz-Carlton, Beijing
Waldorf Astoria Shanghai
On The Bund
11

9
20

11. Four Seasons Hotel Singapore
Mandarin Oriental, Singapore
6
13
12. JW Marriott Hotel Hong Kong
Sofitel Legend Metropole Hanoi
The Peninsula Shanghai
The Taj Mahal Palace, Mumbai
12
18
15
10
13. Grand Hyatt Shanghai
The Regent Taipei
10
14
14. Sheraton Grande Sukhumvit,
Bangkok
The St Regis Singapore
The Westin Chosun, Seoul
12

15
15

15. Conrad Hong Kong
InterContinental Bangkok
Park Hyatt Shanghai
The Shilla, Seoul

19
10
16
16. Grand Hyatt Erawan Bangkok
Grand Hyatt Singapore
Mandarin Oriental, Kuala Lumpur
17

12
17. Raffles Hotel Singapore 7
18. Fairmont Peace Hotel
Park Hyatt Seoul
The Peninsula Tokyo
19
21
16
19. Conrad Bangkok
Grand Hyatt Beijing
Grand Hyatt Seoul
14

20
20. The Ritz-Carlton Jakarta,
Mega Kuningan
The Westin Beijing Financial Street
Traders Hotel Kuala Lumpur


18

21. InterContinental Asiana Saigon,
Ho Chi Minh City
Raffles Dubai
Sofitel Wanda Beijing
W Taipei
24

20
23
17

22. Fairmont Singapore
Grand Hyatt Jakarta

23. Centara Grand at CentralWorld,
Bangkok
The Langham, Xintiandi, Shanghai
19

24. Makati Shangri-La, Manila
Mandarin Oriental Tokyo
The Oberoi, New Delhi
The Peninsula Manila
The Regent Singapore
24
25
22
21
25
25. Conrad Tokyo
Dusit Thani Bangkok
Imperial Hotel, Tokyo
JW Marriott Hotel Bangkok
Palais De Chine Hotel, Taipei
Sheraton Imperial Kuala Lumpur Hotel
The St Regis Shenzhen
25
23
23
22

24

Conrad Maldives, Rangali Island, Voted the Best Asian Spa Hotel

Best Asian spa hotels and resorts
ASIA
2012 Rank 2011 Rank
1. Conrad Maldives Rangali Island 1
2. Four Seasons Resort Bali
at Jimbaran Bay
3
3. The Nam Hai, Hoi An 3
4. Banyan Tree Phuket 5
5. Amanpuri, Phuket
Bulgari Resort Bali
4
2
6.  Ayana Resort And Spa, Bali 8
7. Four Seasons Hotel Hong Kong
Grand Hyatt Bali
8
8
8. Six Senses Samui – a SALA Property
The Legian Bali
9
10
9. Shangri-La’s Rasa Sayang
Resort & Spa, Penang
The Landmark Mandarin Oriental,
Hong Kong
9

10

10. The Peninsula Bangkok
The Royal Pita Maha, Bali
The St Regis Singapore
11
14
10
11. JW Marriott Phuket Resort & Spa
Mandarin Oriental, Bangkok
Soneva Gili By Six Senses, Maldives
W Retreat & Spa Bali-Seminyak
9
15
6
23
12. Anantara Dhigu Resort & Spa,
Maldives
Mandarin Oriental Dhara Dhevi,
Chiang Mai
Centara Grand Beach
Resort & Villas Hua Hin
7

16

13

13. Four Seasons Resort Chiang Mai
Hotel Tugu Bali
23
15
14. Capella Singapore
Sofitel Angkor Phokeethra
Golf and Spa Resort
The St Regis Bali Resort
12

11

15. The Peninsula Hong Kong 17
16. Shangri-La’s Mactan
Resort and Spa, Cebu
18
17. The Oberoi Udaivilas, Udaipur
The Ritz-Carlton, Sanya
18
11
18. Centara Grand Beach Resort Samui
Chiva-Som, Hua Hin
InterContinental Bali Resort
Mandarin Oriental, Hong Kong
The Datai, Langkawi
16
20
19
20
12
19. Maya Ubud Resort & Spa, Bali 21
20. Anantara Hua Hin Resort & Spa
Como Shambhala Estate, Bali
Raffles Grand Hotel D’Angkor,
Siem Reap
22
21
21. Angsana Laguna Phuket
Hilton Maldives/Iru Fushi
Resort & Spa

18
22. Ananda in the Himalayas, Rishikesh
Grand Hyatt Erawan Bangkok
Mandala Spa & Villas, Boracay
20
25
25
23. Atlantis The Palm, Dubai,
United Arab Emirates (UAE)
Four Seasons Hotel Hangzhou
at Westlake
The Oberoi Amarvilas, Agra
The PuLi Hotel And Spa, Shanghai

22


19

24. Centara Grand Beach
Resort & Villas Krabi
Pangkor Laut Resort
Plaza Athénée Bangkok,
A Royal Méridien Hotel
The Farm At San Benito
23

20
25

25. Al Maha Desert Resort & Spa, Dubai
Aleenta Phuket – Phang Nga
Resort and Spa
Conrad Bangkok
Festive Hotel, Singapore
Kamandalu Resort and Spa,
Ubud, Bali
Kupu Kupu Barong Villas
and Tree Spa, Ubud, Bali
Shangri-La’s Tanjung Aru
Resort & Spa, Kota Kinabalu
22
25

19

23

23

22

Our voters took an average 16.22 air trips over the past year and earned an average US$162,134 in household income. They travelled enough to tell the difference between crass and class. Their verdict? Classical is back in fashion and so are authentic destinations.

Singapore Airlines, Best Business Class in the world

Best Business Class Worldwide
WORLDWIDE
2012 Rank 2011 Rank
1. Singapore Airlines 1
2. Cathay Pacific Airways 3
3. Emirates 2
4. Air New Zealand
Korean Air
5
5
5. Malaysia Airlines
Qatar Airways
6
5
6. Jet Airways
Thai Airways International
4
6
7. British Airways
Virgin Atlantic
8
7
8. Air France 10
9. South African Airways
10. Lufthansa
Qantas
8
9

AirAsia, Best Budget Airline

Best Asian budget airlines
ASIA
2012 Rank 2011 Rank
1. AirAsia 1
2. Jetstar Asia 2
3. Cebu Pacific 3
4. Spice Jet 4
5. Tiger Airways 7
6. IndiGo 6
7. Virgin Blue 8
8. JetKonnect 10
9. Hong Kong Express 10
10. Nok Air 9

Singapore Changi Airport, Best Airport worldwide

Best Asian airports
WORLDWIDE
2012 Rank 2011 Rank
1. Singapore Changi Airport 2
2. Hong Kong International Airport 1
3. Kuala Lumpur International Airport 4
4. Incheon International Airport 3
5. Amsterdam Airport Schiphol 7
6. Suvarnabhumi Airport Bangkok 5
7. Beijing Capital International Airport
Dubai International Airport, Emirates
Terminal 3
6
9
8. Shanghai Pudong International Airport
Zurich Airport, Switzerland
5
9
9. Delhi Indira Gandhi International
Airport, Terminal 3
10
10. London Heathrow Airport
Samui Airport, Thailand
8
9

Hong Kong, Best Asian City for Business

Best Asian business cities
ASIA
2012 Rank 2011 Rank
1. Hong Kong 1
2. Singapore 2
3. Kuala Lumpur, Malaysia
Seoul, South Korea
3
3
4. Bangkok, Thailand 10
5. Sydney, Australia 5
6. Shanghai, China
Taipei, Taiwan
4
7
7. Beijing, China 6
8. Dubai, United Arab Emirates 9
9. Bangalore, India 8
10. Tokyo, Japan 10

Four Seasons Hotel Hong Kong, Best Conference Hotel in Asia

Best Asian conference hotels
ASIA
2012 Rank 2011 Rank
1. Four Seasons Hotel Hong Kong 2
2. The Fullerton Hotel Singapore 1
3. Grand Hyatt Hong Kong 3
4. The Ritz-Carlton Millenia Singapore 5
5. Raffles Hotel Singapore 6
6. Island Shangri-La, Hong Kong 4
7. Mandarin Oriental, Hong Kong
Shangri-La Hotel Singapore
7
8
8. Sofitel Legend Metropole Hanoi
The St Regis Singapore
8
9
9. Grand Hyatt Beijing
Mandarin Oriental, Kuala Lumpur
The Peninsula Hong Kong
17
6
9
10. Four Seasons Hotel Bangkok
JW Marriott Hotel Hong Kong
13
11
11. InterContinental Bangkok
InterContinental Hong Kong
The Regent Taipei
15
12
10
12. Grand Hyatt Bali 14
13. The Shilla, Seoul
The Westin Beijing Financial Street
15
15
14. Grand Hyatt Erawan Bangkok
The Westin Resort Nusa Dua, Bali
16
17
15. Conrad Hong Kong
Grand Hyatt Seoul
Grand Hyatt Taipei
16
18
16. Sheraton Grande Sukhumvit, Bangkok 14
17. Angsana Laguna Phuket
The Peninsula Shanghai

20
18. Park Hyatt Saigon, Ho Chi Minh City 16
19. Ayana Resort And Spa, Bali
Mandarin Oriental, Singapore
20
17
20. Fairmont Peace Hotel, Shanghai
The Venetian Macao

21
21. MGM Macau
Sheraton Hanoi Hotel

19
22. Conrad Bangkok
Raffles Dubai
The Taj Mahal Palace, Mumbai
Wynn Macau
15
20
24
23. Sheraton Sanya Resort
Sofitel Macau At Ponte 16
24
24. Centara Grand At CentralWorld,
Bangkok
The Portman Ritz-Carlton, Shanghai
The Ritz-Carlton Jakarta,
Mega Kuningan
20

24
25

25. Andaz Shanghai
Conrad Tokyo
Dusit Thani Bangkok
Hyatt On The Bund, Shanghai
JW Marriott Phuket Resort & Spa
Kowloon Shangri-La, Hong Kong
Shangri-La Hotel Bangkok
Sofitel Phnom Penh Phokeethra

25
22
22
23
23
25

The Peninsula Hong Kong, Leisure Hotel in Asia

Best Asian resorts and leisure hotels
ASIA
2012 Rank 2011 Rank
1. The Peninsula Hong Kong 2
2. The Nam Hai, Hoi An 1
3. Amandari, Bali
Sofitel Legend Metropole Hanoi
3
1
4. Amanpuri, Phuket
Conrad Maldives Rangali Island
Four Seasons Resort Bali
at Jimbaran Bay
The Legian Bali
4
5
4

5

5. Grand Hyatt Bali
The Opposite House, Beijing
5
6
6. Amankila, Bali
Bulgari Resort Bali
9
3
7. Twinpalms Phuket Resort 8
8. Raffles Grand Hotel D’Angkor,
Siem Reap
15
9. El Nido Lagen Island Resort, Palawan
Shangri-La’s Rasa Sayang
Resort & Spa, Penang
The Oberoi Udaivilas, Udaipur
10
10

5

10. Raffles Hotel Singapore
Sofitel Angkor Phokeethra
Golf and Spa Resort
Taj Lake Palace, Udaipur
12
18

8

11. Soneva Gili By Six Senses, Maldives 6
12. Banyan Tree Phuket
Four Seasons Resort Maldives
at Landaa Giraavaru
17
10
13. Ayana Resort And Spa, Bali
Mandarin Oriental, Bangkok
SALA Phuket Resort and Spa
The Chedi Chiang Mai
17
24
25
16
14. Anantara Dhigu Resort & Spa,
Maldives
Goodwood Park Hotel, Singapore
Mandarin Oriental Dhara Dhevi,
Chiang Mai
Raffles Hotel Le Royal Phnom Penh
The Oberoi Amarvilas, Agra
15

21
18


15. Amanpulo, Philippines
Capella Singapore
Centara Grand Beach Resort Samui
The St Regis Bali Resort
13
13
16
16. Amanusa, Bali
El Nido Miniloc Island Resort, Palawan
The Royal Pita Maha, Bali
14
16
17
17. Centara Grand Beach
Resort & Villas Hua Hin
W Retreat & Spa Bali-Seminyak
12

23

18. InterContinental Bali Resort
Samode Palace, Jaipur
The Datai, Langkawi
The Laguna Resort & Spa,
Nusa Dua, Bali
The Oberoi, Bali
The Ritz-Carlton, Sanya
The Strand, Yangon
17
21
7
14

20
11
24

19. Aman at Summer Palace, Beijing
JW Marriott Phuket Resort & Spa
Shangri-La’s Tanjung Aru
Resort & Spa, Kota Kinabalu
Sheraton Sanya Resort
The Chedi Club at Tanah Gajah,
Ubud, Bali
15
18
22
21

20

20. Amanfayun, Hangzhou
The Fullerton Bay Hotel Singapore
Princess D’ Annam Resort & Spa
Wynn Macau


21
20
21. One&Only Royal Mirage, Dubai
The Venetian Macao
14
19
22. The St Regis Sanya
Yalong Bay Resort
23. Alila Villas Uluwatu Bali
Conrad Sanya Haitang Bay
The Imperial New Delhi
Victoria Angkor Resort & Spa,
Siem Reap


24
24
24. Equarius Hotel, Singapore
Indigo Pearl, Phuket
Neemrana Fort – Palace, Rajasthan
The PuLi Hotel & Spa


19
25. Anantara Golden Triangle
Resort & Spa, Chiang Rai
Centara Grand Mirage
Beach Resort Pattaya
Conrad Bali
E&O Hotel, Penang
(Eastern & Oriental Hotel)
Hard Rock Hotel Singapore
Hotel ICON, Hong Kong
Palais De Chine Hotel, Taipei
The Library, Koh Samui
The Upper House Hong Kong
23

21

23




20
25

 

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